We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with retail store, merchant are assets,QuickBooks, and Google Workspace is highly desirable.
Greet visitors and clients in a friendly and professional manner
Answer multi-line phone systems promptly and courteously
Manage appointment scheduling and coordinate calendars using Microsoft Office and Google Workspace
Perform data entry and maintain accurate records through filing and documentation
Handle incoming and outgoing correspondence, including emails and mail
Assist with administrative tasks such as proofreading, copying, and organizing documents
Support bookkeeping activities using QuickBooks or similar software
Maintain a clean and organized front desk area
Provide excellent customer support by addressing inquiries and directing calls appropriately
Ensure compliance with office policies and procedures, including confidentiality protocols
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Experience with QuickBooks or other bookkeeping software
Excellent computer skills with the ability to learn new systems quickly
Previous clerical or administrative experience, preferably in a medical or dental office setting
Exceptional customer service skills with professional phone etiquette
Strong organizational skills with attention to detail and accuracy in data entry and proofreading
Ability to manage multi-line phone systems efficiently
Proven ability to handle filing, scheduling, and general administrative duties effectively
Excellent typing skills for quick data entry and correspondence management
Ability to work independently while maintaining a team-oriented attitude
This position offers an opportunity to be an integral part of a professional office environment where your organizational skills and customer service expertise will be valued.