Job Description

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service, managing administrative tasks, and ensuring smooth daily operations. The ideal candidate will have strong office experience, excellent communication skills, and proficiency with various software tools. Prior experience in medical or dental offices is a plus, but not required. This position offers an opportunity to be the first point of contact for clients and visitors, supporting the overall efficiency of our organization.

Duties

Greet clients, visitors, and callers with professionalism and courtesy Manage multi-line phone systems and direct calls appropriately Schedule appointments and maintain calendars using Microsoft Office and Google Workspace Perform data entry and maintain accurate records using QuickBooks and other office software Handle filing, document proofreading, and general administrative support Assist with bookkeeping tasks such as invoicing and billing processes Support customer service efforts by addressing inquiries promptly and effectively Maintain a clean and organized front desk area Support medical or dental office operations by managing patient check-ins, verifying insurance information, and coordinating appointments (if applicable)

Skills

Proven experience with office administration, clerical duties, or reception responsibilities Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications Experience with QuickBooks or bookkeeping is advantageous Excellent phone etiquette and communication skills for customer support roles Organizational skills to manage multiple tasks efficiently in a fast-paced environment Ability to handle multi-line phone systems with professionalism Attention to detail for proofreading documents and maintaining accurate records Ability to work independently with minimal supervision while collaborating effectively with team members Prior experience in medical or dental office settings is preferred but not mandatory; familiarity with front desk procedures in healthcare environments is a plus
This role is vital in creating a welcoming environment for clients while supporting the administrative functions of our organization. We value candidates who are detail-oriented, personable, and capable of managing multiple responsibilities with professionalism.

Job Type: Part-time

Pay: $17.20-$20.00 per hour

Expected hours: 27 per week

Work Location: In person