Job Description

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, basic administrative tasks, and ensuring the smooth operation of our front office. The ideal candidate will have strong office experience and excellent communication skills. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Responsibilities

Greet visitors and clients professionally, creating a welcoming environment Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and maintain calendars Write and create work orders for technicians Complete billing inquires after repair completion. Handle administrative tasks such as filing and organizing documents Maintain a clean and organized front desk area to promote a professional appearance Provide excellent customer support by addressing inquiries promptly and courteously

Skills

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong computer skills with the ability to learn new software quickly Excellent phone etiquette and ability to manage multi-line phone systems efficiently Strong organizational skills with attention to detail and accuracy Customer service experience with a friendly and professional demeanor Able to work in a fast pace environment and is flexible with their surroundings Comfortable with interacting with different cultured Must be punctual and Reliable
Job Types: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Store discount Vision care
Work Location: In person