We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, professionalism , attention to detail, and the ability to multitask in a fast-paced environment.
Duties
Greet clients and visitors warmly, ensuring a positive first impression.
Manage multi-line phone systems, directing calls appropriately and responding to inquiries with professionalism.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Handle filing and organization of documents to ensure easy retrieval of information.
Provide administrative support including typing, proofreading documents, and managing correspondence.
Utilize Microsoft Office and Google Workspace for various office tasks
Maintain a clean and organized front desk area to enhance the office environment. Help with light cleaning around clinic in down times
Support customer service efforts by addressing client needs and concerns promptly.
Collaborate with team members to improve office operations and enhance client satisfaction.
Requirements
Previous experience in an office setting is preferred, with clerical experience being a plus.
One evening a week and one weekend a month is necessary
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Telus health entry's a must
Strong computer skills with the ability to learn new software quickly.
Excellent organizational skills with a keen attention to detail.
Effective phone etiquette and strong verbal communication skills are essential.
Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy.
Experience in customer service or support roles is highly valued.
Prior experience in a medical setting is advantageous but not required. If you are passionate about providing excellent service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Job Type: Part-time
Pay: $20.00-$25.00 per hour
Expected hours: 25 - 30 per week
Work Location: In person
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