Job Description

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Duties

Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, demonstrating excellent phone etiquette. Manage scheduling and appointment bookings for patients. Perform patient intakes and vitals including blood pressure readings, height, weight, documentation, etc. Perform hook up of ECG's, Holter monitors, Ambulatory blood pressure monitors and other related medical devices. Perform administrative tasks such as filing, data entry, and maintaining organized records. Assist with proofreading documents to ensure accuracy and professionalism. Provide support to clinical staff by managing patient inquiries and facilitating smooth operations at the front desk. Maintain a clean and organized reception area and the security and confidentiality of patient information.

Skills

Previous experience in a front desk or administrative role is preferred. Strong customer service skills with a focus on client satisfaction. Proficient in computer systems, particularly with Microsoft and Google Suite applications. Excellent phone etiquette and communication skills. Ability to handle multiple tasks efficiently while maintaining attention to detail. 1-2 years experience as a cardiac clinic receptionist is preferred and hands-on experience on EMR system (i.e. Velox). Strong organizational and time management skills with the ability to manage files effectively.
Join our team and contribute to creating a welcoming environment for our clients while ensuring smooth operational flow at the front desk!

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Benefits:

On-site parking Paid time off
Experience:

cardiac clinic: 1 year (required)
Work Location: In person