We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency with various office software. Experience in medical or dental offices is a plus, but not required. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.
Responsibilities
Greet visitors and clients with professionalism and courtesy, creating a welcoming environment
Manage multi-line phone systems, handle incoming calls, and direct inquiries appropriately
Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks as needed
Schedule appointments and maintain calendars for staff or practitioners
Handle clerical duties such as filing, photocopying, proofreading documents, and managing correspondence
Support administrative functions including billing, bookkeeping, and record keeping
Assist with patient or client check-in/check-out processes in medical or dental office settings
Maintain organized front desk area and ensure all office supplies are stocked and accessible
Uphold phone etiquette standards while providing excellent customer support and support to visitors
Experience
Prior office experience is preferred, especially in medical or dental environments
Familiarity with front desk operations, multi-line phone systems, and clerical procedures
Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and basic computer skills
Experience with QuickBooks or bookkeeping software is advantageous
Strong organizational skills with the ability to manage multiple tasks efficiently
Excellent typing speed and accuracy for data entry tasks
Demonstrated customer service skills with a professional phone etiquette background
Previous experience in medical or dental offices is a plus but not mandatory; relevant training can be provided for the right candidate
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Expected hours: 60 per week
Work Location: In person
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