We are currently seeking a reliable, friendly, and organized
Front Desk Receptionist
to join our team in a busy and rewarding pet care environment. As the first point of contact for our clients and their furry companions, you will play a key role in ensuring a smooth and welcoming experience. The ideal candidate must be punctual, hard-working, customer-focused, and comfortable around both dogs and cats. This is a part-time, permanent position.
Responsibilities
Greet clients and their pets warmly upon arrival and assist with check-in/check-out procedures
Answer and route phone calls, return messages, and respond to inquiries in a timely and professional manner
Book and manage appointments using the company's scheduling software
Communicate clearly with clients and grooming staff regarding pet services and special instructions
Open and close the shop according to business hours
Process payments, cash out customers, and handle financial transactions accurately
Maintain detailed customer records and daily groomer reports in the system
Assist with promotional calls and customer engagement efforts
Run occasional errands as needed
Skills
Must be
reliable and punctual
with a strong work ethic
Excellent communication and customer service skills
Friendly and professional demeanor with a problem-solving attitude
Comfortable around dogs and cats of all sizes and temperaments
Able to multitask and stay organized in a fast-paced environment
Experience with administrative and scheduling tasks is preferred
Spanish fluency is an asset
Must be able to start as soon as possible and have consistent attendance
Work Schedule
Saturday
: 8:30 AM - 3:00 PM
Industry
: Pets
Job Type
: Part-time, Permanent
Salary
: $20.00
Administrative Duties
Scheduling and appointment management
Answering and routing phone calls
Greeting and assisting clients
Running errands
Maintaining accurate records
Financial Duties
Processing payments and expense reports
Assisting with purchasing
Education
Secondary School (preferred)
Experience
Customer Service: 1 year (required)
Receptionist: 1 year (preferred)
Work Remotely
: No
Job Types: Part-time, Permanent
Pay: $20.00 per hour
Expected hours: 6.5 per week
Benefits:
On-site parking
Paid time off
Store discount
Work days:
Every Weekend
Application question(s):
Do you have at least 1 year of experience in a receptionist position?
Work Location: In person