Overview
We are seeking a friendly, reliable, and customer-focused Front Desk Receptionist to join our team at Super 8 High River. The ideal candidate is someone who can provide excellent guest service, handle a variety of front desk duties, and work flexible hours--including morning, afternoon, weekend, and night audit shifts. If you are hardworking, professional, and enjoy helping people, we'd love to have you on our team.
Responsibilities
Provide exceptional customer service by welcoming guests and assisting with inquiries.
Handle check-ins, check-outs, reservations, room assignments, and guest requests.
Manage phone calls, emails, and guest communication professionally and accurately.
Maintain a clean, organized, and welcoming front desk and lobby area.
Process payments, issue receipts, and ensure accurate record-keeping.
Address guest concerns promptly and escalate issues to management as needed.
Perform night audit duties, including balancing daily transactions and preparing reports.
Work flexible schedules, including morning, afternoon, night, weekends, and holidays.
Coordinate with housekeeping and maintenance teams to ensure smooth hotel operations.
Follow hotel policies, safety procedures, and security protocols.
Job Types: Part-time, Permanent
Pay: $15.00-$16.00 per hour
Benefits:
Flexible schedule
On-site parking
Work Location: In person
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