Job Description

Job description

We are looking for a versatile and customer-focused individual to handle mainly front-desk reception duties and some bartending responsibilities. This role is ideal for someone who enjoys multitasking, interacting with guests, and creating a welcoming atmosphere. This is a full-time position, in person, working 40 hours per week and a part-time position. The work environment is fast-paced and dynamic, requiring the ability to multitask and prioritize tasks effectively. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client schedules, answering incoming calls and maintaining accurate records.

Due to the nature of our business, we are looking for individuals who can be flexible and are able to work the following set schedule:

Thursday - Friday- Saturday: 9:30am - 8:30pm

Sunday : 9:30am - 6:30pm

Please apply only if you are confident you can commit to this schedule, as flexibility and availability during these hours are essential for the role.

1. Front-Desk / Reception Duties ( Mainly):

Warmly greet clients, walk them to the proper beauty station and inform the assigned esthetician of their arrival. Answer phone calls, and process transactions. Manage client schedules, including booking appointments, cancellations, and rescheduling. Process transactions (cash and credit cards) and issue receipts. Offer beverages and chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability. Inform clients about new services and discounts. Maintain a tidy reception area and help cleaning up the spa chairs when not busy.

2. Bartender duties ( As needed):

Prepare and serve alcoholic and non-alcoholic beverages efficiently and safely. Take drink orders, recommend menu items, and ensure accurate billing.

Qualifications

Grade 12 diploma. A minimum of 1 year of experience with customer service and previous receptionist or administrative assistant is considered an asset.

Proserve is required.

Excellent communication and interpersonal skills, phone etiquette, ability to work independently, and strong organizational skills. Familiarity with processing transactions. Strong attention to detail is required.
We want to thank all applicants in advance for their interest. This posting will remain open until a suitable candidate is found. We look forward to hearing from you!

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

Application question(s):

Do you have pro-serve?
Education:

Secondary School (preferred)
Experience:

Bartending: 1 year (required) Front desk: 1 year (required) Administrative : 1 year (required)
Work Location: In person

Expected start date: 2025-11-24