Job Description

We are seeking a friendly and experienced Front Desk Receptionist to join our vibrant team at Floka Salon! A premier hair salon dedicated to providing exceptional customer service and cutting-edge styling. As the first point of contact for our clients, the Front Desk Receptionist plays a crucial role in ensuring a positive experience from the moment they walk in the door to the moment they leave.

Responsibilities:

Greet and assist clients in person and over the phone Manage bookings and appointments Handle payments and basic administrative tasks Keep the front desk area tidy and welcoming Greet clients with a warm and welcoming demeanor, ensuring they feel valued and comfortable. Supporting the team with daily operations Manage incoming calls and emails, responding promptly and professionally to inquiries and appointment requests. Schedule appointments accurately using our salon management software, coordinating with stylists to ensure optimal scheduling and efficiency. Process transactions for salon services and retail purchases, handling cash and credit card payments with precision. Uphold the salon's standards of professionalism and customer service at all times.

Requirements:

Previous experience in a customer service or receptionist role, preferably in a salon environment. Flexible Schedule, able to work morning and afternoon shifts A positive attitude and a passion for delivering outstanding service to our clients.

MUST

be available Fridays and Saturdays.

Pay:

This position offers hourly competitive pay based on experience levels.If you meet the qualifications and are looking to be part of a dynamic team, submit your resume and tell us why you would be a great fit for this position!

Job Types: Full-time, Part-time

Pay: $17.20-$20.00 per hour

Expected hours: 15 - 27 per week

Benefits:

Flexible schedule Store discount
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred)
Location:

East York, ON M4G 3C1 (preferred)
Work Location: In person