Job Description

Job Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in medical or dental offices is a plus, but not required. The position offers an opportunity to work in a dynamic setting where organizational skills and attention to detail are highly valued.

Responsibilities

Greet visitors and patients warmly, ensuring a positive first impression Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and maintain calendars using office management software Perform data entry with accuracy, including patient or client information in databases such as QuickBooks or Google Workspace Handle administrative tasks such as filing, photocopying, and organizing documents Assist with billing, bookkeeping, and basic financial record keeping as needed Maintain a clean and organized front desk area Proofread documents for accuracy and professionalism Provide excellent customer support by addressing inquiries promptly and courteously Support medical or dental office operations by managing patient check-ins and check-outs

Experience

Prior clerical or administrative experience preferred, especially in office environments such as medical or dental practices Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with data entry, filing systems, and multi-line phone systems is highly desirable Knowledge of QuickBooks or bookkeeping software is a plus Strong organizational skills with the ability to multitask effectively in a busy setting Excellent phone etiquette and customer service skills are essential Typing speed of at least 40 words per minute with proofreading abilities is preferred Previous experience in medical or dental offices is advantageous but not mandatory; training will be provided for specific roles such as dental receptionist or front desk duties
Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off
Work Location: In person