Job Description

About the Company

We are a Canadian property management company specializing in the management of residential properties. Our focus is on operational excellence, transparency, and delivering exceptional service to property owners and tenants. We are looking for a motivated Junior Bookkeeper to join our finance team and support the accurate and timely recording of financial transactions.

Position Summary

Position Overview

The

Front Office Receptionist

plays a crucial role in ensuring the smooth day-to-day operations of the property management office. This position involves managing phone communications, organizing administrative systems, coordinating key and lockbox processes, and providing support to internal teams. The ideal candidate will maintain a professional, organized, and welcoming office environment while delivering excellent service to clients, tenants, and vendors.

Key Responsibilities

1. Phone & Communication Management

Answer and direct incoming call in a professional and courteous manner. Take accurate messages and ensure timely follow-up. Screen and route calls to the appropriate team members or departments. Provide general information to clients, tenants, and vendors as needed. Provide initial information to prospective owners and book appointment with business development representative.

2. File & Document Management

Maintain organized filing systems (both physical and digital). Scan and upload paper documents to designated folders on OneDrive. Ensure proper storage and confidentiality of all records. Keep up-to-date records of tenant agreements, leases, and other key documents.

3. Key & Lockbox Management

Maintain detailed logs for keys, lockboxes, and property access codes. Ensure secure storage and easy retrieval of all keys and lockboxes. Coordinate key handovers with proper documentation and authorization.

4. Office Administration

Perform general administrative duties including filing, organizing supplies, and maintaining a tidy workspace. Manage inventory and order office supplies as needed. Assist in coordinating meetings, office activities, and internal events. Support administrative tasks such as data entry, document preparation, and printing.

5. Appointment & Calendar Coordination

Schedule appointments for property management, maintenance, and leasing teams. Confirm and follow up on scheduled visits with tenants, clients, and vendors. Maintain team calendars to prevent scheduling conflicts and ensure timely coordination.

Qualifications & Skills

Previous experience in an administrative, receptionist, or front office role (preferably in property management or real estate). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office and OneDrive (or similar cloud systems). Attention to detail and ability to handle confidential information. Professional demeanor with strong customer service orientation.
Job Type: Full-time

Pay: $16.00-$17.50 per hour

Benefits:

Dental care Extended health care
Language:

English (preferred)
Work Location: In person