Job Description

Position:

Front Desk Receptionist

Location:

STR Auto Services Ltd., 1818 35th St SE, Calgary

Employment Type:

Full-time or Part-time (depending on candidate availability)

Wage:

Competitive hourly rate (to be discussed)

About Us

STR Auto Services Ltd. is a busy, customer-focused auto repair and tire shop offering tire sales, installation, oil changes, and general repairs. We take pride in honest, high-quality work and providing friendly service to every customer.

Job Summary

As the Front Desk Receptionist, you will be the first point of contact for our customers in person, over the phone, and online. You will handle reception duties, support shop operations, assist with tire sales preparation, and help manage our social media presence.

Key Responsibilities

? Greet customers warmly and professionally when they arrive at the shop
? Answer phone calls and respond to emails in a timely, friendly manner
? Schedule and confirm appointments and service bookings
? Provide accurate information on services, prices, and promotions
? Prepare and process work orders, invoices, and payment transactions
? Maintain accurate customer records and files
? Coordinate with technicians to keep customers updated on job status and estimated completion times
? Keep the front counter and waiting area clean, organized, and welcoming
? Perform daily inventory checks of tires and rims
? Prepare tires for sale by cleaning, photographing, and recording details (size, brand, condition, price)
? Create and post advertisements for tires on social media platforms and the company website
? Respond to messages and inquiries on social media promptly and professionally (e.g., Facebook Marketplace, Instagram, company pages)
? Update product listings and remove sold items as needed
? Assist with general administrative tasks such as filing, data entry, and ordering office supplies
? Support other shop and office tasks as needed

Qualifications & Skills

Previous experience in a receptionist or customer service role (auto shop or retail experience is an asset) Strong communication, organizational, and multitasking skills Friendly, professional, and customer-focused attitude Basic computer skills; comfortable with email, social media, and online sales platforms Ability to work independently and show initiative Reliable and punctual Physically able to assist with moving or preparing tires occasionally

Working Conditions

Work hours: 9 AM - 5PM (some weekends may be required) Indoor front counter environment; occasional light shop support tasks

Why Join Us?

? Friendly, supportive team atmosphere
? Opportunity to grow with a busy, expanding shop
? Employee discounts on tires and services
? Variety of tasks to keep the workday interesting

How to Apply

Please email your resume to

strautoltd@gmail.com

, Or drop by in person at

1818 35th St SE, Calgary

.

Job Type: Full-time

Pay: $17.00-$20.00 per hour

Benefits:

On-site parking Store discount
Language:

Mandarin (preferred)
Work Location: In person