Job Description

Front Desk Receptionist

APTI Physiotherapy & Sports Rehab

is seeking a Front Desk Receptionist to join our team. The Receptionist is the first point of contact for our clients and is responsible for providing a warm, welcoming atmosphere, as well as assisting in answering phones, verifying insurance information, and processing payments.

Responsibilities

Greeting guests, checking to see if they have a valid ID and greeting them in the front office. Processing payments and verifying the forms of the patient. Calling a customer to confirm their appointment and to take their phone call. Following up with any outstanding issues from the previous sales or repairs call. Assisting the sales team with any additional tasks that may come up during the day, including but not limited to, billing customers, and other administrative tasks. Assisting in keeping the front office clean and organized.
Experience:

Previous experience in a customer service role (1 year preferred) Proficiency in Microsoft Office (Outlook, Word & Excel) Excellent verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment Ability to work independently with minimal supervision Professionalism along with a positive attitude will ensure success in this position.
Job Type: Part-time

Pay: $18.00-$25.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Bolton, ON L7E 5V1: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (required) Administrative : 1 year (required)
Work Location: In person