Job Description

Overview

We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment. Experience in a medical or dental office is preferred but not required.

Duties

Greet and assist visitors and clients in a professional manner. Manage multi-line phone systems, directing calls appropriately and taking messages when necessary. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle filing and organization of documents to ensure easy access to information. Provide administrative support including typing, proofreading, and clerical tasks as needed. Utilize Microsoft Office, Google Workspace, and QuickBooks for various office functions. Maintain a clean and organized front desk area to create a welcoming environment for clients. Assist with customer support inquiries, addressing concerns with professionalism and care. Collaborate with team members to ensure seamless operations within the office.

Requirements

Previous experience in an office setting is preferred; medical or dental office experience is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Strong computer skills with the ability to learn new software quickly. Excellent organizational skills with attention to detail for filing and data management. Effective phone etiquette and communication skills for interacting with clients and colleagues. Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy. Experience with bookkeeping or QuickBooks is advantageous but not mandatory. A positive attitude towards customer service and support is essential for this role.
Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 35 per week

Language:

Punjabi (preferred)
Work Location: In person