Responsible for all office communication, directing patients, booking appointments, keeping all practitioners on time, and explaining and maintaining office policies.
Responsibilities and Duties
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone.
Optimizes patients' satisfaction, ensures a short wait time by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying patient of appointment reminders via email, provides chiropractor of patient's arrival.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Maintains business office inventory and equipment by checking stock to determine inventory level.
Maintains operations by following policies and procedures.
Contributes to team effort by accomplishing tasks as needed.
Required Education, Skills and Qualifications
Qualifications and Skills
Process payments for various practitioners, patients and services rendered.
Manage the flow of patients at the front desk and direct individuals to the correct rooms.
Multi-task and work in a fast-paced, high-stress environment.
Ability to draft and edit documents, letters, emails and other inquiries
You must be a team player willing to take on additional roles and challenges as they arise.
Must be able to handle stress well, cope with changing office policies and schedules.
Company Profile
Programs:
Jane software
Familiarity with the Microsoft Office (Excel, Word, and Outlook)
Somerset Family Chiropractic and Wellness Centre is an innovative wellness clinic located in North Ajax. Our mission is to serve our community with passion, devotion and empathy, in order to fulfill their potential for health, happiness and wellness!
Our Website: somersetfamilychiropractic.com
COVID-19 considerations:
All Health Canada recommendations are being followed
Job Type: Part-time/ Full-time
Salary: $17.50-$22.00 per hour
Job Type: Part-time
Pay: $17.50-$22.00 per hour
Benefits:
Casual dress
Company events
On-site parking
Store discount
Wellness program
Education:
Secondary School (preferred)
Experience:
administrative assistant: 1 year (preferred)
receptionist: 1 year (preferred)
Work Location: In person
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