We are seeking a dedicated and organized Front Desk Receptionist to join our team at Flexcare Physiotherapy. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
Greet and welcome visitors in a friendly and professional manner.
Manage multi-line phone systems, directing calls appropriately and taking messages when necessary.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Handle clerical duties such as filing, typing, and proofreading documents.
Provide customer support by addressing inquiries and resolving issues promptly.
Utilize Microsoft Office and Google Workspace applications for various administrative tasks.
Assist with maintaining cleanliness in the rooms so that it is ready to use for the clients.
Assist with maintaining clean laundry and ready to use for the therapists.
Support the office staff with scheduling appointments and managing patient records.
Maintain an organized front desk area to ensure a welcoming environment for clients.
Experience
Previous experience in a front desk or receptionist role is preferred.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
Strong computer skills with experience in data entry and clerical work.
Excellent organizational skills with the ability to multitask effectively.
Demonstrated customer service skills with a focus on phone etiquette and client interaction.
If you are passionate about providing outstanding service and possess the necessary skills to thrive in this role, we encourage you to apply for the Front Desk Receptionist position today!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 8 - 12 per week
Work Location: In person
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