Front Desk Receptionist - Denture Clinic (Full-Time)
Location: Abbotsford, BC
We are a patient-focused denture clinic looking for an experienced, friendly, and reliable Front Desk Receptionist to join our team. If you take pride in excellent service, enjoy working independently, and love building positive relationships with patients--especially seniors--this role may be a perfect fit.
About the Role
As the first point of contact in our clinic, you will play a key role in ensuring every patient feels welcomed, supported, and cared for. We are looking for someone who is enthusiastic, organized, and able to manage a variety of administrative tasks with professionalism and kindness.
- Responsibilities
Greet patients with warmth and provide outstanding front-desk support
Manage all patient scheduling and appointment coordination
Handle insurance billing, pre-authorizations, and accounts receivable
Maintain accurate and detailed data entry and patient records
Communicate clearly with patients, dental professionals, and lab staff
Manage phone, email, and in-person inquiries
Support the team with general administrative tasks as needed
- Requirements
3+ years of front-desk or administrative experience
(health-care or dental setting preferred)
Experience with DomX software is highly preferred
Strong organizational skills and exceptional attention to detail
Able to work independently and prioritize tasks in a fast-paced environment
Excellent verbal and written communication skills
Patient, compassionate, and comfortable working with seniors
A positive, enthusiastic, people-oriented approach
- What We Offer
A supportive and professional work environment
Meaningful interactions with patients
Opportunity to be part of a small, friendly, and dedicated team
If you are hardworking, caring, and ready to make a difference in patients' experiences, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: $19.00-$25.00 per year
Experience:
Administrative Assistants & Receptionists: 3 years (required)
Front desk: 3 years (required)
Work Location: In person
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