Job Description

We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in

Woodbridge and Brampton location

. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.

SUMMARY

The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.

DUTIES AND RESPONSIBILITIES

Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers' needs are met in an efficient and positive manner. Accurately perform appointment booking, confirming, time changing, cancelling, etc. Draft documents based on agent's request, including listing agreement, offers, etc. Broker load listing into software, modify information accordingly. Problem solve and deal appropriately with issues that arise in the performance of duties.

SKILLS/QUALIFICATIONS

Exceptional customer service skills, demonstrated ability to perform detailed work. Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.

Experience with real estate is an asset.

Strong verbal and written communication skills Ability to deal effectively and tactfully with client complaints. Available to work flexible hours (evenings and weekends)

Prior experience with front desk - needed

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

Casual dress Company events On-site parking Paid time off
Application question(s):

Do you have experience working in Real Estate brokerage?
Experience:

Front desk: 3 years (required)
Work Location: In person