Job Description

Job Summary

We are seeking a dedicated and organized Front Desk Agent to join our team. This role is essential in providing exceptional customer service and administrative support within our office. The ideal candidate will be responsible for managing front desk operations, assisting clients, and ensuring a welcoming environment for all visitors.

Duties

Greet and assist clients and visitors as they arrive at the front desk. Manage multi-line phone systems, directing calls to appropriate personnel while maintaining professional phone etiquette. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems. Handle clerical duties such as filing, typing, proofreading documents, and maintaining organized records. Utilize Microsoft Office and Google Workspace applications for various administrative tasks. Provide customer support by addressing inquiries and resolving issues promptly. Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks. Maintain a clean and organized front desk area to create a welcoming atmosphere for clients. Collaborate with team members to ensure smooth office operations.

Requirements

Previous experience in a front desk or administrative role is preferred. Strong customer service skills with the ability to communicate effectively with clients and staff. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Familiarity with QuickBooks is a plus but not mandatory. Excellent organizational skills with attention to detail in data entry and filing tasks. Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure. Experience in a medical or dental office setting is advantageous but not required. Strong typing skills with the ability to proofread documents accurately. A positive attitude and willingness to learn new skills are essential for success in this role. Join us as a Front Desk Agent where you can contribute to creating an exceptional experience for our clients while developing your professional skills in a supportive environment!
Job Type: Full-time

Pay: $17.75-$26.97 per hour

Work Location: In person