Join our team!
An exciting opportunity to join Four Seasons Hotel Toronto in our Rooms Division! The Front Desk Manager ensures our guest arriving and departure experience is best in class. The Front Desk Manager assume a very hands on management of the day to day operation of the Front Desk Department and working closely with the Housekeeping department to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Hotel Assistant Managers with training and supervision of Front Desk staff, and assume responsibility for the Department in the absence of the Director of Rooms.
Job Requirements
Directs and controls the activities of the Front Desk. Acts as the manager on duty in the hotel when senior managers are not available. Will manage shifts at the Front Desk. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all.
Job Functions
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