------------- Secondary (high) school graduation certificate
Work setting
---------------- Hospitality industry
Hotel, motel, resort
Tasks
--------- Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Type of experience
---------------------- Call centre
Security and safety
----------------------- Criminal record check
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Standing for extended periods
Work under pressure
Personal suitability
------------------------ Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Screening questions
----------------------- Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Experience
-------------- 1 year to less than 2 years
Financial benefits
---------------------- Bonus
Commission
Group insurance benefits
Life insurance
Other benefits
------------------ Free parking available
Learning/training paid by employer
On-site housing options
Other benefits
Travel insurance
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 40 hours per week
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