------------- Secondary (high) school graduation certificate
Work setting
---------------- Rural area
Tasks
--------- Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service
------------------ Free parking available
Parking available
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 40 hours per week
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