Job Description

Front Desk & Office Team Member - Ocean Trails Resort

Location:

Parksville, BC

Position Type:

Permanent - Full Time (Part Time to start if preferred)

Ocean Trails Resort is expanding our Front Office team! We are looking for a motivated, dependable, and upbeat individual to join our small but dedicated office team.

Schedule:

Winter:

8:30/9:00 AM - 5:00 PM

Spring & Summer:

10:00 AM - 6:00 PM Flexible start as part-time, leading to full-time

Responsibilities

Welcome and assist guests upon arrival with a warm and professional demeanor Accurately process telephone and email reservations in the reservation system Handle guest requests and coordinate with other departments to ensure a seamless experience Process payments and complete required check-in/out documentation Perform back-office administrative tasks including filing and monthly statement preparation Maintain clear and effective communication with colleagues and management

Qualifications

Previous customer service experience (hospitality experience an asset) Proficiency with hotel reservation software Working knowledge of Microsoft Word and Excel Excellent communication, organizational, and multitasking skills Ability to work well under pressure, especially during peak seasons Must be reliable, self-motivated, and punctual Applicants already residing in the mid-Island area preferred

Compensation & Growth

Wage:

starting at $20 / hr -Dependent on experience Opportunity for growth into payroll and Front Office Management roles In-house training provided

How to Apply

Please bring your resume

in person

to the Ocean Trails Resort office between

9:00 AM - 5:00 PM daily.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

Casual dress On-site parking Wellness program
Work Location: In person