Job Description

Job Summary

We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in maintaining the smooth operation of our dental office and ensuring a welcoming environment for all visitors.

Duties

Greet and assist patients as they arrive at the office, ensuring a positive first impression. Manage incoming phone calls, schedule appointments, and confirm patient visits using phone systems. Maintain accurate patient records through Electronic Medical Records (EMR) systems, including Epic and Dentrix. Handle administrative tasks such as filing, data entry, and managing correspondence. Provide information about services, procedures, and office policies to patients. Assist in processing insurance claims and verifying patient insurance coverage. Coordinate with dental staff to ensure efficient patient flow and communication within the office. Maintain cleanliness and organization of the front desk area.

Qualifications

Previous experience in a front desk or receptionist role is preferred, ideally in a dental or medical office setting. Strong administrative skills with proficiency in office software and phone systems. Familiarity with medical terminology is highly desirable. Experience with Electronic Medical Records (EMR) systems such as ABLEDENT is a MUST! Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively while maintaining attention to detail in a fast-paced environment. A friendly demeanor with strong interpersonal skills to interact positively with patients and staff.
Join our dedicated team where you can make a difference in the lives of our patients while advancing your career in a supportive environment!

Job Type: Part-time

Pay: $20.00-$28.00 per hour

Benefits:

On-site parking
Work Location: In person