Terra Nova Salon & Day Spa is seeking a Front Desk Customer Service Associate for evenings and weekend shifts.
Main Responsibilities:
Greet customers in person and on the phone.
Efficiently schedule and book appointments to maximize schedules for stylists & Estheticians
Promote all the services and promotions taking place within the salon to customers
Communicate appointment bookings and last minute changes with Stylists, Estheticians
Maintain up to date and records using the Salon's customer database.
Assist customers by answering product questions and promoting salon packages including gift cards.
Stocking and cleaning the retail sales area
Required Qualifications:
Past experience in related area an asset
Highly computer literate
Excellent verbal, written, managerial and organizational skills
Highly customer service oriented
Well groomed, mannerly, co-operative, team oriented and friendly
Punctual, reliable and professional in demeanour
Able to work independently in a fast paced environment
Willingness and ability to learn
Terra Nova Salon is a busy, dynamic high end salon. If this opportunity interest you, apply today!
Job Type: Part-time
Pay: From $17.20 per hour
Experience:
sales: 1 year (preferred)
Retail Associates & Cashiers: 1 year (required)
Customer service: 1 year (required)
Work Location: In person
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