Front Desk Clerk, Hotel
Whitehorse, YT, Canada
Job Description
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
Work setting
Hotel, motel, resortTasks
Register arriving guests and assign rooms Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer serviceComputer and technology knowledge
Multi-line switchboard Word processing software Central reservation system (CRS) Spreadsheet InternetWork conditions and physical capabilities
Attention to detail Fast-paced environment Standing for extended periods Work under pressurePersonal suitability
Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team playerScreening questions
Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed?Health benefits
Dental plan Health care plan Vision care benefitsLong term benefits
Group insurance benefits Life insurance
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Job Detail
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Job IdJD2106463
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWhitehorse, YT, Canada
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EducationNot mentioned