Job Description

Job Overview

Paper Plus is seeking a dedicated and professional

Front Desk Clerk

to join our team. As the first point of contact for our customers, you will play a vital role in creating a warm, welcoming, and professional atmosphere. This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

Greet and welcome customers, ensuring a friendly and professional first impression. Manage front counter interactions, orders, and customer inquiries accurately. Handle requests promptly and address concerns with patience and professionalism. Maintain knowledge of products, company policies, and updates to assist customers effectively. Process transactions and reservations using phone, email, and online systems. Collaborate with colleagues to ensure smooth service flow and customer satisfaction. Keep the front counter, showroom, and customer-facing areas clean and organized at all times.

Skills & Qualifications

Background in retail, or customer service is preferred. Ability to use customer and sales software for transactions and record-keeping. Excellent customer service skills. Strong organizational skills with attention to detail. Ability to multitask effectively in a busy environment. Proficient in phone and front desk etiquette. Flexibility to work various shifts, including evenings and weekends.

Why Join Paper Plus?

At Paper Plus, we are committed to professionalism, teamwork, and exceptional customer service. This is your opportunity to grow your skills in a supportive environment while helping us deliver memorable experiences for our customers.

Join us as a

Front Desk Clerk

and bring your dedication, professionalism, and positive energy to our team!

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Expected hours: No less than 30 per week

Benefits:

Dental care Extended health care
Application question(s):

What is your current status in Canada? (e.g., Citizen, Permanent Resident, Work Permit, or other temporary status)
Work Location: In person