Job Description

Status: Temporary, Full-time

Location: Pacific Coast Apartment, Vancouver, BC

Wage range: $23.42 to $25.00

Schedule:

Sunday 3:00pm - 11:00pm, Monday 3:00pm - 11:00pm, Tuesday 11:00am - 7:00am, Wednesday 11:00am - 7:00am, Thursday 11:00am - 7:00am

Job Summary

In a manner consistent with the Coast's mission, philosophy, policies and objectives and under the direction of the Housing Manager the Front Desk Attendant is responsible for monitoring the Front Desk/Reception area of the building.

Hours of Work:

11:00 - 19:00

19:00 - 07:00



They may also be asked to help support with 07:00 - 15:00, 15:00 - 19:00 shifts

Typical duties include

Greeting guests and tenants

Ensuring and enforcing community rules

Managing keys and sign in roster

Interacting with tenants and performing security duties for the facility such as monitoring the front door

Patrolling, checking that doors and windows are secure

Performing reception type duties such as directing calls, receiving and relaying messages, engaging visitors, clients and guests and responding to in person enquiries in a professional courteous manner

Providing building information to clients such as the safety systems, guest and visitor protocols

Allowing safe and timely access and egress to the building and fulfilling

Responsible for other related duties as assigned

Required Qualifications

Grade 12 education or equivalent, a Certificate in Building Service or a Security Guard Training Certificate from a recognized college or equivalent combination of education, training and 6 months experience are required. Ability to provide/obtain the following upon hire + A First Aid Certificate
+ Ministry of Justice Criminal Record clearance are required.

Knowledge and Abilities

Ability to work with people with a mental illness. Ability to communicate effectively, both verbally and in writing. Physical ability to carry out the duties of the position. Ability to work independently and in cooperation with others. Ability to operate related equipment. Ability to organize and prioritize. Ability to establish and maintain rapport with clients. Ability to observe and recognize changes in clients.

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

Why Coast

We believe in the person, not the disease We operate client-centered care under the principles of psychosocial rehabilitation There is a variety of work within a particular position and within the organization We strive to be the best that we can be We hold Exemplary Status accreditation through Accreditation Canada We have won numerous awards for our innovative programming We care about our employees, and believe in living our values and culture throughout the organization

Employees of Coast must apply within seven days of the posting date with their internal account (Coast email address registered) to be considered as an internal applicant. Current Coast employees who apply to this posting using external accounts or after the 7 day deadline will be considered as external candidates. Seniority will not apply.



Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.

#

Licenses & Certifications

RequiredCOVID: Fully Vaccinated

PreferredWorkplace Haz Mat Info Sy First Aid * Criminal Records Check