Job Description

Front Desk Attendant (Part-Time - Evenings & Weekends)

Red Deer Tennis Club (RDTC)

Start Date: November 13, 2025

Compensation: To be discussed.

Position Overview

The Red Deer Tennis Club (RDTC) is seeking motivated, dependable, and customer-oriented individuals to join our team as Front Desk Attendants. This part-time position is ideal for high school, college, or university students who enjoy working in a professional yet welcoming community environment.

Front Desk Attendants play an important role in ensuring a positive experience for all members and guests by providing exceptional customer service, maintaining a clean and organized facility, and assisting with the smooth operation of tournaments and daily activities.

Key Responsibilities

- Customer Service: Greet and assist members and guests in a professional, courteous, and friendly manner. Respond to inquiries about club programs, schedules, and policies in person, by phone, or by email.

- Facility Cleanliness: Maintain the cleanliness and organization of the clubhouse, including washrooms, lounge, and front desk areas, ensuring the facility presents a welcoming environment at all times.

- Tournament Support: Assist the Tournament Director during events by welcoming players, helping to enter match scores, providing information, and ensuring operations run smoothly.

- Administrative Duties: Manage player check-ins, assist with bookings and scheduling, and support basic record-keeping and payment processing as required.

- General Support: Ensure the club is welcoming, organized, and ready for members and guests at all times. Assist the Club Manager and the Director of Tennis with tasks as required.

Qualifications:

- Previous customer service experience is an asset.

- Experience with tennis is not required, but familiarity with the sport is considered an advantage.

- Strong communication and interpersonal skills.

- Reliable, punctual, and capable of working both independently and collaboratively.

- Competent with basic computer applications and comfortable learning new systems.

- Professional, friendly demeanor with attention to detail.

- Availability to work evenings and weekends.

Why Join the Red Deer Tennis Club:

- Be part of a vibrant and growing tennis community in Alberta.

- Gain valuable experience in customer service, administration, and event support.

- Enjoy a supportive and team-oriented workplace.

- Flexible hours that accommodate academic schedules.

Application Process:

Interested candidates are invited to submit a resume and cover letter outlining their interest in the position to: info@reddeertennis.com

Subject Line: Front Desk Attendant Application - [Your Name]

Applications will be reviewed as they are received. Only those selected for interviews will be contacted.

The Red Deer Tennis Club is an equal opportunity employer and welcomes applications from all qualified individuals.

Job Type: Full-time

Work Location: In person