Job Description

Staff Responsibilities: Front DeskAs a front desk cashier at hop skip jump Indoor Play Space you will be expected to complete the following to a standard:Customer Service:
Provide friendly service to our patrons in person and over the phone
Respond to voicemail inquiries
Answer questions and provide information regarding our play passes, group inquiries, and birthdays, etc.Enforce Rules/Regulations:
Ensure patrons are aware of equipment rules:
Intermittent Inspections of playground area
Cash Management
Collect payments
Party Preparations:
Clean party rooms when patrons exitStaff Responsibilities: Climbing Wall Instructor:

• You should have an interest in climbing and in supervising groups on climbing walls
• Must be comfortable with heights and be able to lift 50 pounds.

• Expected Duties: Instructors have the largest child customer interaction of all our staff and need to be motivated and dynamic individuals who enjoy working with people and instructing indoor rock climbing.

• Specific duties will include: ? completing check lists for safety and recertification purposes ? Educating customers to competently use the equipment and clip themselves in and out of our Clip'N"Climb system ? Instructing customers in a loud environment ? Introducing climbing safety to new climbers, including proper spotting safety ? Ensuring safety of both staff and customers within the facility ? Evaluating experienced climbers and challenging them to push their limits. ? Extensive experience climbing indoors ? Excellent teaching abilities ? Phenomenal customer interaction abilities ? Professional attitude and an eagerness to share their love of climbing.

All Instructors are required to have current first aid training. First Aid must be obtained within 60 days of the position if not already valid. Since our employees work with children, hop! skip! jump! requires everyone to have a criminal record check performed.Cleaning: Must be comfortable working independently and cleaning to a high standard. All surfaces must be cleaned and sanitized daily. Cleaning training on site. Must be comfortable using a weighted shoulder vacuum.MUST BE AVAILABLE TO WORK DAYTIME AND SUNDAYS.Hours: 20+ hours per weekJob Types: Full-time, Part-timeSalary: $12.75 per hourSchedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

COVID-19 considerations:
COVID-19 considerations:
OPEN HOURS
o 10am - 2pm - Morning Session
o 2pm-3pm -Closed for cleaning
o 3pm- 7pm - Afternoon Session
-Masks are optional for all members of the staff team.Experience:

• customer service: 1 year (preferred)