Job Description

Place of work: Puppycharm - Front end assistant-full time permanent

Job Overview: Responsible for coordination and booking of Spa/ daycare/ boarding services, handling reservations, keeping a clean and sanitized front lobby and reception, guest's requests, checking guests in and out, reviewing and imputing guest information, taking payments,covering lunches in daycare, prepping grooming tables,cleaning linens and selling of retail products.

Reporting to: Business Owner

Qualifications:

Excellent communication skills required Ability to provide legible communication Intermediate level math skills Must be comfortable around all types and sizes of dogs Punctual Proper phone manners Computer literate Must be able to sit and stand for long periods of time Must be available Monday Through Saturday between the hours of 7am and 4:30pm
Skills:

Essential:

Ability to schedule various services for individuals Ability to input and access data in computer Ability to remain stationary at assigned post for extended periods Ability to perform job functions with minimal supervision Ability to focus attention on guest needs, remaining calm and courteous Solid telephone etiquette skills Ability to handle multiple bookings, and requests simultaneously while maintaining the highest level of customer service Ability to think clearly, quickly, maintain concentration and make concise decisions Ability to prioritize, organize and follow up Ability to focus attention on details Ability to maintain the confidentiality of all guest information and Spa data Ability to work cohesively with all co-workers as part of a team Flexibility in schedule Ability to promote Spa products and services Ability to understand dogs needs and reactions
Job Type: Full-time

Pay: From $17.20 per hour

Work Location: In person

Expected start date: 2021-11-29