Place of work: Puppycharm - Front end assistant-full time permanent
Job Overview: Responsible for coordination and booking of Spa/ daycare/ boarding services, handling reservations, keeping a clean and sanitized front lobby and reception, guest's requests, checking guests in and out, reviewing and imputing guest information, taking payments,covering lunches in daycare, prepping grooming tables,cleaning linens and selling of retail products.
Reporting to: Business Owner
Qualifications:
Excellent communication skills required
Ability to provide legible communication
Intermediate level math skills
Must be comfortable around all types and sizes of dogs
Punctual
Proper phone manners
Computer literate
Must be able to sit and stand for long periods of time
Must be available Monday Through Saturday between the hours of 7am and 4:30pm
Skills:
Essential:
Ability to schedule various services for individuals
Ability to input and access data in computer
Ability to remain stationary at assigned post for extended periods
Ability to perform job functions with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous
Solid telephone etiquette skills
Ability to handle multiple bookings, and requests simultaneously while maintaining the highest level of customer service
Ability to think clearly, quickly, maintain concentration and make concise decisions
Ability to prioritize, organize and follow up
Ability to focus attention on details
Ability to maintain the confidentiality of all guest information and Spa data
Ability to work cohesively with all co-workers as part of a team
Flexibility in schedule
Ability to promote Spa products and services
Ability to understand dogs needs and reactions
Job Type: Full-time
Pay: From $17.20 per hour
Work Location: In person
Expected start date: 2021-11-29
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