Front Desk Agent/night Audit
Campbell River, BC, CA, Canada
Job Description
The position entails being the first point of contact for all guests arriving and departing from the hotel. This includes checking guests in and out, answering the phones, booking reservations and coordinating guest stays and requests while at the property. The front desk agent would have to work well under pressure both in a team and solo environment. Communication and customer service skills are essential for this position. This position is for the night audit 11pm- 7am Thurs, Fri and Sat.
Key Responsibilities
Ensures all emails are screened throughout the day and responded to within 24 hours Correspondence and inquiries are responded to in a professional and timely fashion Deliver effective telephone sales techniques and excellent customer service over the phone Responsible for making sure all reservations and guest details are updated, and requests are communicated to other concerned departments and hotels prior to the guests' arrival Flexibility to work all shifts Friendly, positive and easy to approach demeanor Ability to prioritize tasks to ensure efficiency is always maintained Cleaning Lobby and Pool area as well as bathrooms as needed.
Job Types: Part-time, Permanent
Pay: $18.75-$19.50 per hour
Additional pay:
Overtime pay
Benefits:
On-site gym On-site parking
Schedule:
8 hour shift
Work Location: In person
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Job Detail
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Job IdJD2471618
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCampbell River, BC, CA, Canada
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EducationNot mentioned