Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

Hotel, motel, resort Rural area Remote location

Tasks

Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer service

Personal suitability

Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player

Screening questions

Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Health benefits

Dental plan Health care plan Vision care benefits

Financial benefits

Bonus

Long term benefits

Life insurance Work Term: Permanent Work Language: English Hours: 40 hours per week