Job Description

Job Summary

We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and will play a crucial role in creating a welcoming environment. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Duties

Greet patients and visitors warmly, ensuring a positive first impression. Manage phone calls with professionalism, providing information and assistance as needed. Schedule appointments and maintain an organized calendar for the office. Handle patient check-ins and check-outs efficiently, ensuring all necessary paperwork is completed. Maintain accurate patient records using QuickBooks and other software applications. Assist with administrative tasks such as filing, data entry, and proofreading documents. Collaborate with dental or medical staff to ensure smooth operations within the office. Uphold confidentiality and adhere to HIPAA regulations regarding patient information.

Qualifications

Strong organizational skills with the ability to prioritize tasks effectively. Excellent phone etiquette and interpersonal skills to communicate with patients and staff. Attention to detail for accurate record keeping and proofreading documents. Ability to work independently as well as part of a team in a fast-paced environment.
Join our team as a Front Desk Agent where you will contribute to creating an exceptional experience for our clients while supporting our dedicated staff. We look forward to welcoming an enthusiastic individual who thrives in a dynamic environment!

Job Type: Part-time

Pay: $17.55-$24.00 per hour

Expected hours: 21 - 28 per week

Benefits:

Dental care On-site parking
Work Location: In person

Expected start date: 2025-11-19