Job Description

Our Halifax location of Worldwide Furniture , located in Bayer's Lake, is seeking a part-time

Front-Desk Associate

to join our Team.

We expect this position to fall in the range of 10-25 hours per week, and will require weekends or evening work. This is a great opportunity for a student, looking for PT hours, or for someone with a FT job looking to supplement those hours.

Job Responsibilities

Responding promptly to customer inquiries - in phone and in person Directing calls through the network Providing support to sales staff as needed Receiving and issuing customer payment Running reports for Store Manager and Customer Service Manager as needed; Performing closing procedures; Working closely with Service Coordinator to ensure store service issues are dealt with promptly - following up with customers to schedule parts; scheduling exchange scheduling exchange orders. Managing customer expectations regarding delivery and service issues; Reviewing order schedule daily to prevent delivery/pick up issues; Ensuring financing programs are sold accurately and processing Other administrative duties as required.

Requirements:

Skills and Knowledge:

Passionate about customer service; Strong organizational skills with the ability to multi task and prioritize effectively Positive attitude, team-oriented. Effective problem-solving skills; Excellent attention to detail; Strong computer skills - proficiency in Microsoft Office Suite

Education and Experience:

Previous experience in customer service is preferred; High school diploma;
Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 10 - 25 per week

Work Location: In person