Greet patients and visitors in a friendly and professional manner
Answer incoming calls, emails, and respond to inquiries
Schedule and confirm patient appointments
Manage therapists' calendars and coordinate appointment changes
Handle patient intake forms and ensure proper documentation
Process payments, issue receipts, and manage insurance/MVA/WSIB billing
Submit and follow up on insurance claims
Maintain and update patient records using EMR system
Keep the reception and waiting area clean, organized, and welcoming
Support therapists and management with administrative tasks
Communicate professionally with patients, therapists, doctors, lawyers, and insurers
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$20.00 per hour
Work Location: In person
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