Job Description

We are seeking a motivated, hard working, organized front desk administrator to join our team. This is a full time position with a set schedule and hours at our Syncrude Sport & Wellness Center location. To start this position will be 40 hours/week including mornings and afternoons with hours between 8:00 am - 10:00 pm. This position is fast paced and requires a lot of multitasking and attention to detail. We offer a positive work environment and following your probationary period, an excellent benefits package.

Responsibilities and Duties

Main duties include:

Greet clients, check them in, and notify practitioner of patient's arrival; Provide information by phone and in person of services offered; Maintain confidential patient files by obtaining, recording, and updating personal and financial information; Schedule appointments using computer software systems, receive and record payment for services, bill insurance companies on behalf of patients; Receive and process payments, produce invoices, issue receipts; Protect patients' rights by maintaining confidentiality of personal and financial information; Entering Data; Answering and forwarding telephone calls; Accurately recording and relaying information; Operate general office equipment such as: computers, printers, scanners, telephone, and fax.
Additional duties include:

Bringing in and setting up patients for Physical Therapists; Operate Physical Therapy equipment such as TENS, Ultrasound, IFC Machine, etc.; Creating exercise programs using SimpleSet as requested by the Physical Therapists; Laundry, organizing, cleaning beds; Cleaning is completed on a weekly basis and involves moving beds, chairs, mopping, sweeping, vacuuming and cleaning clinic equipment.

Qualifications and Skills

Skills required:

Ability to multitask and work efficiently in a very fast-paced environment; Ability to work with little supervision; Ability to work alone and as a part of a team; Ability to troubleshoot problems with office equipment; Strong communication and customer service skills.
Employment requirements:

Completion of high school; Certificate/diploma in the office administration field is considered an asset; Previous direct billing to insurance companies is considered a major asset; Previous work experience in a medical office is considered an asset; Flexibility and availability.
Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

Extended health care
Education:

Secondary School (preferred)
Location:

Fort Mcmurray, AB T9H 0C2 (required)
Work Location: In person