Job Description

Front Desk / Administrative Assistant

Studio Plastic Surgery - Toronto, ON

Studio Plastic Surgery is one of Toronto's leading plastic surgery and medical aesthetics clinics, known for delivering natural, beautiful results with the highest standard of patient care. We're currently seeking a highly organized, polished, and client-focused

Front Desk / Administrative Assistant

to join our growing team.

As the first impression of our clinic, you'll play a vital role in creating a welcoming, professional, and seamless experience for every patient who visits or contacts us. This position is perfect for someone who thrives in a fast-paced, patient-centered environment and enjoys balancing client service with administrative responsibilities.

Key Responsibilities:

Front Desk & Client Experience

Serve as the first point of contact for patients by phone, email, and in person Answer and direct incoming calls, manage voicemails, and ensure timely follow-up Schedule consultations and manage provider calendars efficiently Deliver exceptional service by addressing questions and concerns with empathy and clarity Greet and check in patients, ensuring a warm and professional experience from start to finish Track patient leads and follow up strategically to convert inquiries into bookings Maintain accurate records of patient interactions and appointment statuses Assist with EMR/CRM data entry, scanning, and file management Collaborate with the medical aesthetics and clinical teams to ensure a seamless patient journey

What We're Looking For:

Minimum 2-3 years of experience in customer service or administrative support (preferably in a medical, aesthetics, or spa setting) Excellent written and verbal communication skills High level of professionalism, discretion, and emotional intelligence Strong attention to detail and time management skills Comfortable with scheduling platforms, EMRs, and Microsoft Office A polished, proactive, and welcoming approach to client service

Why Studio Plastic Surgery?

At Studio, we blend clinical excellence with a boutique experience. You'll join a high-performing, supportive team dedicated to delivering both beautiful outcomes and a thoughtful, elevated patient journey.

Job Type: Part-time

Expected hours: 16 - 20 per week

Benefits:

On-site parking
Language:

English (preferred)
Work Location: In person