Job Description

Job Summary

We are seeking a professional and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities in a fast-paced environment. Experience in medical or dental office settings is a plus, but not required.

Duties

Greet and assist visitors, clients, and patients with professionalism and courtesy Manage multi-line phone systems, directing calls appropriately and taking detailed messages Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and QuickBooks Handle administrative tasks such as filing, scheduling appointments, and managing calendars Support billing and bookkeeping activities with attention to detail Ensure the reception area is tidy and organized at all times Provide customer support by addressing inquiries promptly and effectively Proofread documents for accuracy before distribution Assist with clerical duties including typing, proofreading, and document management Maintain confidentiality of sensitive information in compliance with company policies

Qualifications

Proven experience in office administration, clerical work, or customer service roles Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, and data entry systems Experience with QuickBooks or bookkeeping is preferred Excellent organizational skills with the ability to multitask efficiently Strong phone etiquette and communication skills Attention to detail for proofreading and data accuracy Prior experience in medical or dental office environments is advantageous Ability to handle front desk responsibilities with professionalism and a friendly demeanor High school diploma or equivalent required; additional administrative or office certifications are a plus
Job Types: Part-time, Permanent

Pay: $17.85-$27.87 per hour

Work Location: In person