. The ideal candidates are open-minded, people-oriented, and believe in lifelong learning. They will serve as the first point of contact at the campus, providing exceptional customer service while supporting admissions and administrative operations.
Primary Responsibilities
Greet and assist students, staff, and visitors in a professional and welcoming manner
Answer and direct phone calls, emails, and in-person inquiries
Prepare documents, memos, letters, spreadsheets, and forms
Maintain filing systems and ensure student records are accurate and compliant
Support the admissions team with student enrollment and documentation
Contact, interview, and follow up with prospective students interested in career training
Assist new students with onboarding to ensure timely program start and completed paperwork
Generate referrals through excellent customer service
Provide clerical and administrative support to management and faculty as needed
Desired Skills & Experience
2+ years of experience in an administrative/front desk or admissions role (preferably in higher education or private career colleges)
Strong organizational and multitasking skills
Excellent communication abilities (written, verbal, text, and email)
Experience with student enrollment and knowledge of academic programs (an asset)
Proficiency in MS Word, Outlook, Excel, and familiarity with Zoom or other virtual platforms
Strong customer service orientation with the ability to build positive relationships
Previous experience in service sales (e.g., memberships, insurance) is an asset
Bilingual or multilingual abilities (an asset)
What We Offer
A supportive team environment with training and resources provided
Opportunities to contribute to student success and institutional growth
Job Type:
Full-time, Permanent
Location:
Mississauga Campus (on-site only)
Salary:
TBD
Remote Work:
No
Job Type: Full-time
Pay: From $18.00 per hour
Education:
Bachelor's Degree (preferred)
Experience:
customer service: 3 years (required)
front desk in a pvt career college: 1 year (required)
Accounting software: 2 years (required)
Work Location: In person
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