Job Description

About us

Calgary Pickleball Center is a small business in Calgary, AB T2E 8T9. We are professional, fun, social, and our goal is to Spread the love of Pickleball and create a lasting community that helps maintain fitness as a lifelong pursuit..

Our work environment includes:

Regular social events Relaxed atmosphere Company perks Casual work attire On-the-job training

Court Booking Management:

Effectively manage the court booking system to ensure accurate reservations and efficient court usage.

Booking Assistance:

Assist customers in making court reservations, adjusting existing bookings, and answering inquiries about available time slots.

Member Interaction:

Interact with members and guests in a friendly and professional manner, addressing their needs, concerns, and questions related to court bookings, lounge services, facility usage, and cleanliness.

Payment Processing:

Handle payments for court reservations, membership dues, lounge purchases, proshop items, and other services accurately and securely.

Alcohol Service:

Serve alcoholic beverages in accordance with legal regulations and internal policies. Requires possession of a valid ProServe certification.

Administrative Tasks:

Perform various administrative duties, including data entry, record-keeping, and updating membership information.

Communication:

Communicate upcoming events, promotions, and facility updates to customers through in-person interactions, phone calls, and emails.

Issue Resolution:

Address and resolve any issues or conflicts related to court bookings, lounge services, facility usage, and cleanliness, ensuring a positive experience for all customers.

Maintain Cleanliness:

Regularly clean and maintain playing surfaces to ensure a safe and hygienic environment for players. Assist in maintaining the cleanliness and organization of the front counter area, lounge, and lobby.

Proshop Sales:

Assist customers in the proshop by providing information about products, processing sales, and maintaining inventory levels.

Collaboration:

Coordinate with other team members, including instructors, maintenance staff, and management, to ensure seamless operations and a cohesive customer experience.
Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 8 - 24 per week

Benefits:

Casual dress Company events Flexible schedule On-site gym On-site parking Store discount
Ability to commute/relocate:

Calgary, AB T2E 8T9: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Licence/Certification:

ProServe (preferred)
Work Location: In person

Application deadline: 2025-02-28