Job Description

Overview

Front-end associate involves interacting directly with customers at the point of sale and ensuring a positive experience. These roles often include tasks like greeting customers, processing transactions, handling returns, maintaining the checkout area, and aiding with purchases. In addition, front-end staff may be responsible for stocking shelves, managing inventory, and answering customer inquiries.

Customer Service:

Greeting customers:

Providing a welcoming and friendly atmosphere.

Answering phones:

Directing calls to the appropriate departments.

Assisting with purchases:

Helping customers find items, answering questions about products, and processing transactions.

Handling returns and exchanges:

Following store procedures for processing returns and exchanges.

Maintaining a clean and organized checkout area:

Ensuring the register area is tidy and presentable.

Providing excellent service:

Ensuring customers have positive and efficient checkout experiences.
Operational Tasks:

Processing Online orders and payments:

including Amazon and web orders including handling cash and other forms of payment and providing change and receipts.

Stocking shelves and displays:

Ensuring merchandise is properly displayed and organized.

Managing inventory:

Keeping track of stock levels and assisting with restocking.

Ensuring the front-end area is well-maintained:

Keeping the area clean, organized, and presentable.

Following store policies and procedures:

Adhering to guidelines for handling cash, processing returns, and other tasks.

Shipping and receiving:

Use courier/freight companies to ship out parts and receive vendor purchase orders.

Utilizing a forklift and overhead crane:

Assisting in loading/unloading customer machines.

Cylinder exchanges:

must be able to lift to 50lbs.
Additional Responsibilities:

Maintaining store cleanliness:

Ensuring the overall cleanliness of the front-end area and potentially other parts of the store.

Assisting with deliveries:

Helping unload and organizing incoming merchandise.

Providing support for other departments:

Assisting with tasks in other areas of the store as needed.
Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 40 - 44 per week

Additional pay:

Overtime pay
Benefits:

Dental care Extended health care On-site parking
Schedule:

8 hour shift Monday to Friday Weekends as needed
Work Location: In person