Job Description

Job title

: Operator

Job Location

: Vancouver, British Columbia, Canada


Step into the Future with Hillebrand Gori!


Hillebrand Gori, LLC, is currently seeking a highly motivated and experienced Operator!


As an Operator at Hillebrand Gori, you will play a pivotal role in supporting and administering plans and processes to deliver flow of goods and information across the customer's global supply chain. You will work closely with internal teams (operations, sales, and procurement) and external partners (customers) to maximize profitability and optimize utilization of business and human assets in line with business strategy and objectives, corporate guidelines, and policies.


If you are a dynamic and results-oriented professional with experience in freight forwarding, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering world-class logistics solutions to our valued customers.

Key Responsibilities

Support administration of Ocean Freight (OFR) Ops / Customer Service (CS) plans and processes to provide ocean freight forwarding for internal and external customers Gather and provide requirements of freight control center, and assist operations team with details, information and instructions for operational performance Provide allocation and reservations of freight on planned line haul Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines Respond to queries, gather information for customer visits and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention Assist in responding to pricing enquiries in an efficient and competitive manner Prepare and submit relevant documents for shipping tenders Collate, record information and handle day-to-day shipment documentation for freight forwarding Track account performances and provide monthly reports to team members Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations Identify and resolve recurring issues, and suggest modifications to OFR Ops/CS work methods focusing on increasing effectiveness and efficiency May provide functional guidance, advice or training to less experienced positions


In area of OFR product:

Create and/or confirm transport orders, perform and optimize bookings Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents

Skills/Requirements

Bachelors Degree or equivalent experience/qualification 2+ years of Freight forwarding / logistics / supply chain experience Detail oriented and strong follow-up skills Strong communication skills Strong computer skills (Excel, Outlook, Teams)


You'll be rewarded in many ways, such as:

Belong to a diverse and dynamic culture that promotes inclusion, growth, and development Participate in comprehensive compensation (competitive salary and bonus plan), benefits, generous PTO plan, and an RRSP plan Enjoy a hybrid work environment

Pay Range

- $51,431-85,718k CAD total compensation package.



To learn more about Hillebrand Gori, please click HERE.