Job Description

Pacific Coast Express Limited is a diversified transportation company based in Surrey, BC serving Western Canada and the United States and is a proud business unit of Mullen Group Ltd. (a public company). How we conduct our business and ourselves is guided by honesty, trust, respect and integrity. These are the most fundamental ethical values and principles in which we operate.

Position Summary

We currently have an opening available for a Billing & Audit Lead at our Surrey, BC location. This role supports the business strategy and objectives of the Company with a primary focus on our high-volume billing and accuracy.

Position Requirements

Within the scope of an audit capacity, ensures billing is accurate and maintains deadlines to meet our days to invoice goals.

When necessary, performs a detailed review of shipping documents and as well as tracking information to achieve a properly rated shipment for invoicing the customer.

Follows up with other terminals and customer service to retrieve any missing documents in the imaging system to ensure accurate billing.

Confirms tariff rating system is properly applied and calculations are correct.

Helps identify problem rates or processes in order to provide prompt and efficient invoicing.

Works collaboratively to help maintain and train standard billing methodology to other billing staff.

Identifies and recognizes rating errors and reports these to the Billing and Audit Manager or designate for review with Sales and other applicable managers.

Provides feedback and suggestions that may help to improve current processes and systems in place.

Maintains professional demeanor at all times.

Experience and Qualifications

Minimum of 5 years of progressive administrative management experience

Post secondary education preferred

Demonstrated supervisory/leadership experience

Ability to work in a high-pressure environment

Balance between strategic and operational focus

Systematic approach with good time management skills

Ability to research, analyze and communicate in the best interests of the company

Knowledge of the Transportation Industry

Experience with AS400 and TruckMate is an asset

Demonstrates superior communication skills that foster open, respectful communication and dialogue

Demonstrates leadership skills and positive learning attitude.

We offer competitive compensation and benefits plan and an opportunity for advancement. This position is open to all qualified individuals.

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Work Location: In person