Job Description

If you are looking for a Company that puts priority on its people then you will be interested in joining our team. We are looking for a dynamic individual to bring their skills and enthusiasm to this position.

About Us

Pacific Coast Express Limited is a diversified transportation company based in Surrey, BC serving Western Canada and the United States and is a proud business unit of Mullen Group Ltd. (a public company). How we conduct our business and ourselves is guided by honesty, trust, respect and integrity. These are the most fundamental ethical values and principles in which we operate.

About the Position

This opening is at our head office located in Surrey, BC.
This position is an important role in our billing and audit department and is responsible to ensure each customer freight bill accurately reflects all the details provided by the shipping documents including per the quote if provided and services performed.

Position Requirements

Within an audit capacity, ensures billing is accurate and timely while achieving and maintaining our "days to invoice" goal

Detail review of all shipping documents and tracing information to achieve a properly rated shipment to release for invoicing to Customer

Follow-up with Customer Service and other branches to obtain missing documents in document imaging program database

Maintain and organize daily tasks to achieve goals for key accounts

Maintains workflow providing prompt and efficient billing and audit to both internal and external customers.

Identifies and recognizes billing errors especially repeat errors, and works to correct the upstream ensuring downstream results.

Helps identify enterprise wide problems for review and recommends appropriate solutions.

Interprets standard operating procedures and practices for unusual conditions and occurrences and makes appropriate decisions in the best interests of the company and the customer.

Skills and Personal Attributes

Excellent interpersonal and communication skills (written and verbal)

Professional manner in all aspects of internal and external customer relations

Systematic approach, multi-tasking, time management skills

Good computer skills, including excellent keyboarding skills for speed and accuracy

Interprets standard operating procedures and practices and identifies workflow inefficiencies for improvement, problem solving skills

Attention to detail and accuracy

Team member with a sense of urgency

Experience

Experience with AS400 and TruckMate operating system is an asset

Fast learner with excellent time management and prioritization skills; ability to coordinate many tasks simultaneously without losing focus on what is most important

Experience with MS Office, Excel, Word etc. Imaging Software

Ability to work in a high-pressure environment

Ability to manage competing priorities simultaneously

Ability to research, analyze and communicate in the best interests of the company

Educational Requirements

Minimum high school diploma complemented by 3 years of progressive administrative and/or accounting experience.

Post-secondary education preferred

We offer a competitive compensation and benefits plan and an opportunity for advancement. This position is open to all qualified individuals.

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Work Location: In person