Flexible working hours to promote work/life balance
Hybrid telework
Flexible group insurance plan from day one
Very competitive pension plan
Generous vacation policy
Weekly pay
Employee and family assistance program
Free parking
Professional development opportunities
Several ED&I programs and initiatives
EV charging stations
SUMMARY:
The Fraud Analyst accesses detected unusual transactions, analyzes data, collects appropriate evidences, complements information by conducting necessary researches, structures the cases/files, and reports accordingly
SPECIFIC RESPONSIBILITIES:
Analyzes data from fraud detection system, CCTV, monitors transaction trends & anomalies
Conducts necessary research to structure the file with specific evidence, provides the file to the assigned investigator.
Consolidates data and evidence.
Writes and produces various suspicious transaction reports
Collaborates and reports findings to Fraud Advisor and Investigators
Support banner(s)
Any other tasks deemed necessary by supervisor
QUALIFICATIONS:
3 to 4 years of experience in the retail sector and writing reports (investigation techniques an asset) would be an asset
Intimate knowledge of grocery front end, cash office and BDMS usually associated with working as a Bookkeeper, Front-End Supervisor full or part-time with a minimum of 5 years experience.
Bilingualism is an asset (French & English)
Intermediate skills in Microsoft Word, Excel and Outlook
Knowledge of retail security/CCTV equipment
Experience in TMS (Transaction Monitoring Service), Fraud analyst role and or any other relevant experience in field of fraud is an asset
Excellent communication skills
College diploma OR university studies (certificate) in law & security, criminology or Business/Accounting would be an asset.
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.
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