Franchised General Manager
Saint Andrews, NB, Canada
Job Description
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Job Number 23061438
Job Category Property Leadership
Location The Algonquin Resort St. Andrews by-the-Sea Autograph Col, 184 Adolphus Street, Saint Andrews, New Brunswick, Canada
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, New Castle Hotels, LLC. The franchisee controls all aspects of the hotel\xe2\x80\x99s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
General Manager
You are a true Hospitality Professional and have a deep understanding and proven track record of success and operational excellence. You know how to deliver a superior result for the guest, the employees, your community and of course for the ownership via the bottom line. You are THE key executive at your property, with a team looking to you for guidance and, as their leader, you ensure that guests are wowed by a caring, well-trained and highly motivated staff.
In the role of General Manager, you will:
- The Buck Stops at Your Desk - oversee all departments - the managers and supervisors as well as the staff all report to you either directly or indirectly. Bottom line is that it is your job to ensure a safe and guest centric environment, as well as a positive employee experience so you need expertise in all phases of hotel management - food & beverage, sales & marketing, revenue management, rooms, housekeeping, engineering, spa, human resources, etc.
- Walk the Talk - walk your hotel every day, taking key managers with you so they can learn through your eyes and mentorship. Identify and thank departments that deserve kudos as well as those areas that need training, maintenance, or some other improvement. While out, talk to guests and to staff to ensure all is going as it should, actively listening for where you can help / improve the experience. You should know your team and they should know you.
- Be a Finance Guru - set the standards, policies and procedures and then keep a pulse on operational and financial performance. Actively manage the budget process. Be proactive vs. simply reactive to ensure you areas are accurately forecasting for optimal staff and supply levels and at the same time maximizing profit, all while delivering an exceptional guest experience.
- Be a Visionary and an Innovator -let your passion for the industry and your vision inspire your staff to build a great team of individuals driven to do their best, executing successful and innovative strategies which drive profit to the bottom line.
- Be the Communicator - work closely with both the corporate team and your ownership to understand their priorities and expectations so you can share their vision with your team.
- Be Manager on Duty.
Requirements
- This role requires at least four years of progressive experience in senior hotel management roles, with prior GM experience and/or company/flag experience required for certain roles. A 4-5-year college degree in Hospitality or Business Management preferred together with experience in F&B and Rooms. General Manager candidate must have the ability to deliver profitable revenues, as well as proven leadership and management skills, including the ability to deal with difficult people politely but effectively.
- To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, hotel management and - if required - ownership and to be able to evaluate and select among alternative courses of action quickly and accurately.
This company is an equal opportunity employer. frnch1
Marriott\'s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
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Job Detail
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Job IdJD2147123
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSaint Andrews, NB, Canada
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EducationNot mentioned