Job Description

Location: Markham, Ontario
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What is the role?
The Manager - Franchise Accounting will be responsible for leading the Franchise accounting, reporting and billing. The position also requires maintaining good relationships with the franchisees and with the internal teams such as Store Operations, IT and other internal departments to address the operational or financial inquiries from Franchisees.
Billing Department Management, Analysis and Review - 40%

• Manage and provide ongoing leadership and training to the Billing department staff including supervising 1 senior financial analyst, 1 financial analyst and 4 billing clerks
• Ensure completion of billings and timely and accurate collection via EFT daily
• Resolve internal and external customer inquiries and provide recommendations

• Review month end journal entries, reconciliations and accruals

• Prepare/review Year End schedules and work with Auditor as needed
• Review cutoff and final billings and oversee buyback/conversion processes
• Review Franchise Fee renewal and collection, ensure franchise fee amortization is according to accounting standards.
• Manage and track franchise billing activities and follow up on outstanding invoices paid on behalf of franchisees (i.e. Maintenance, marketing, etc.)
• Review Manual Invoices and Credit Memos to apply seasonal deals or as required
• Review the setup and change % based charges and weekly charges for franchisees in NAV

Franchise Accounting - 40%

• Franchise Department Lead on all Franchising Issues
• Co-ordinate, manage and review franchisee invoices for takeovers, resales and store renovations and establish related GL entries
• Prepare store buyback pricing and co-ordinate the payment of buyback transactions
• Review proforma store analysis and produce sales data for Franchising Department
• Monitor and reconcile franchise receivables
• Prepare and present finance training for new franchisees
• Liaise with Real Estate, Franchising Dept., AP, Fixed asset group and billing staff as needed
• Address franchisee enquiries as needed

Projects, Reporting and Analysis - 20%

• Review various regular reports and analysis including OP percentages, expired goods reports, quarterly gift card liability and leakage, etc.
• Prepare quarterly total franchisees' rewards report
• Various other analysis as needed to support Franchise Operations and the other internal teams
• Review sales tax standards on an as needed basis to support business needs
• Other ad hoc projects/analysis as needed

What will you need to succeed?
Education and Experience

• Bachelor's Degree in Accounting or Finance
• CPA/MBA preferred
• 6-8 years of Accounting or Finance working experience

Knowledge and Skills

• Advanced skills in MS Office (Excel, Outlook, and PowerPoint)
• Exposure to Microsoft Navision or other ERP system an asset
• Excellent analytical, problem-solving, and communication skills.
• Strong attention to detail and ability to work under tight deadlines.
• Ability to work independently, and collaboratively across departments and with senior leadership.

Skills Required