Job Description

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Pickering Casino Resort is seeking a Part-time Food Hall Attendant!

Under the direction of the Restaurant Supervisor and Management Team, this position is responsible for providing food and beverage service to guests with an upbeat and positive attitude. The Food Hall Attendant is responsible for maintaining and recording daily sales on the P.O.S system in a friendly and professional manner in our Food Hall. Above all, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company\'s vision, mission and values:

• Provide exceptional customer service to all internal and external customers in an upbeat, positive and professional manner;
• Demonstrate thorough knowledge of all food and beverage items available at the food hall;
• Process all cash and credit card transactions utilizing the P.O.S. system;
• Ensure accurate cash handling and balancing of sales and/or cash float at the end of the shift;
• Identify opportunities to upgrade products and maximize upselling opportunities to increase revenue;
• Attend cash and serve guests in a timely and professional manner;
• Wipe and clear tables to ensure cleanliness in the food hall area;
• Welcome and greet guests; answer general inquiries relating to food, beverages and other restaurants on the premise;
• Maintain clean service areas and stocks shelves as required;
• Report any irregular/suspicious activities, malfunctions and hazards to the supervisor immediately;
• Regular cleaning and sanitization of counters, trays, tables, chairs, and other equipment in the Food hall and work area;
• Perform preventive maintenance and cleaning of food and beverage equipment as required;
• Adhere to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
• Ensure compliance with licensing laws, health and safety and other statutory regulations;
• Perform other duties as assigned as the Food & Beverage Management Team.

Successful applicants will demonstrate the following qualifications:

• High School Diploma or equivalent working experience;
• Minimum 3 years of Food Court experience working in a high volume multi-unit establishment or Casino;
• Valid Smart Serve Certificate required;
• Previous cash handling experience;
• Previous P.O.S system experience an asset;
• Excellent interpersonal, teamwork, customer service and communication skills;
• Must be people-focused and demonstrate a strong commitment to providing exceptional customer service;
• Proactive and solution oriented with a drive to succeed;
• Demonstrate strong initiative, active listening and teamwork skills;
• Maintain a positive working relationship with fellow employees and management as part of a team;
• Ability to multi-task and work under pressure in a fast-paced environment;
• Ability to successfully pass criminal record check.

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming